Customer Success Manager / Director

  • Israel

Description

Pcysys delivers an automated penetration-testing platform that assesses and reduces corporate cyber security risk. By applying the hacker’s perspective, our software identifies, analyzes and prioritizes remediation of cyber defense vulnerabilities. Security officers and service providers around the world use Pcysys to perform continuous, machine-based penetration tests that consistently improve their immunity against cyber attacks across their organizational networks.

Roles & Responsibilities

Reporting to Pcysys CEO / VP of Sales
Establishing Pcysys’ customer success methodology from scratch
Managing Pcysys’ customers globally, from purchase order until renewal date
Working hand in hand with Pcysys Sales Directors in N. America and EMEA
Global coordination for all POC’s and customer events
Quota responsibilities for certain markets (TBD)
Supporting Pcysys distributors and resellers as necessary
Travel abroad as necessary

Requirements

3-5 years experience as a Customer Success or Account Operations Manager/Director at startups or mid-sized companies
Willingness to travel as required
Fluent in English – spoken and written
Understanding the Cyber landscape – an advantage
BSc. in Engineering (SW, Industrial or Electrical) – an advantage
MBA – an advantage
Familiarity with the Penetration Testing profession – an advantage

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